The facility to create journeys in the Expian platform revolutionises the way attractions sell complex itineraries, making it an indispensable tool for modern tourism operations. This advanced feature allows attractions & ferry operators to craft detailed routes encompassing multi-stop journeys, transit stops, and routes requiring transfers, as well as incorporating third-party supplied routes. Timetables and schedules are easily created using a simple user interface.
By integrating these capabilities, organisations can offer comprehensive offerings that cater to diverse visitor needs. For example, aside from ferry operators, others may include sightseeing tours involving boat, bus, or rail that can seamlessly combine various modes of transport alongside events and admissions into a single itinerary.
This flexibility ensures that guests can enjoy a smooth and coordinated experience, moving effortlessly from one point of interest to another. Moreover, the system's ability to handle third-party routes means attractions can collaborate with external providers to broaden their offerings without additional complexity.
The pricing structure within this ticketing system is highly adaptable, allowing for differential pricing of journey legs compared to the overall journey price. This means each segment of the trip can be strategically priced to maximise revenue or provide competitive pricing. For instance, a sightseeing tour might have a higher price for a scenic boat ride segment compared to a shuttle bus transfer, reflecting the differing value and experience of each leg.
This ticketing flexibility is particularly beneficial for attractions or ferry operators with multiple products and services. Attractions can bundle admission or event tickets with shuttle bus journeys or miniature rail trips, offering guests a complete and cohesive experience. For example, a heritage site could sell admission tickets combined with a shuttle bus ride from a nearby city or a miniature railway journey within the site, enhancing the overall visitor experience and convenience.
Ferry operators may offer pre-booked on-board dining, pre and post journey experience and extras, all booked in one transaction.
Passenger flows can be analysed via real-time dashboard reporting populated via our quick and simple scanning functionality. Discover powerful insights that can steer business decisions.
In summary, the journey creation feature in Expian empowers attractions and ferry operators to design and sell intricate experiences efficiently. It accommodates multi-stop routes, variable pricing strategies, and integrates third-party services, making it perfect for providers of ferry services, sightseeing tours and any attraction offering event and admission products with added transportation services. This capability not only enhances visitor satisfaction but also opens up new revenue streams and partnership opportunities for attractions.
Expian has been appointed by P&O Ferries to supply passenger ticketing technology for UK ferry routes and sees Expian consulting on transformation of the booking process.
Expian, has successfully supported LaplandUK through its busiest booking period. The festive family attraction in Berkshire expected more than 150,000 people to log on and book tickets when admissions opened, 95% of tickets were sold in 3 hours!
We are thrilled to welcome Jason Quinn as our new Head of Product & Design. A former design manager for M&S, Paddy Power Betfair and lead developer at BBC, Jason specialises in user experience and digital design.